About the company
Become part of a renowned real estate development and property management firm, celebrated for delivering iconic projects Australia wide. This forward-thinking company emphasizes sustainability, innovation, and the development of vibrant, community-driven spaces. With a strong dedication to excellence, they provide employees with the chance to contribute to groundbreaking projects that define the future of urban living. Benefits of this role:
- Central office location, easily accessible by public transport and surrounded by dining and entertainment options
- Supportive, collaborative work environment that encourages career growth
- Opportunity to contribute to a high-profile company
As the Concierge , you will serve as the first point of contact for visitors, clients, and employees, delivering outstanding customer service and assistance. You’ll oversee a variety of responsibilities, ensuring a smooth and pleasant experience for everyone entering the building, from greeting guests to managing their requests. Your keen attention to detail and ability to perform under pressure will be essential in maintaining a welcoming and professional atmosphere.
Key duties of the role:
- Greet visitors, handle phone and email inquiries, and manage day-to-day client interactions with a friendly and professional approach.
- Provide a concierge service to tenants and guests, ensuring their requests are addressed in a timely and efficient manner.
- Manage bookings for meeting rooms, events, and services within the building.
- Assist with logistics for VIP clients, managing parking, transport, and accommodation needs.
- Maintain security protocols and ensure that all visitors are signed in appropriately.
- Oversee general office administration, ensuring that supplies and facilities are well maintained.
- Foster relationships with clients and service providers to ensure a high standard of service and satisfaction.
- Respond to any urgent needs and act as a liaison between various teams within the office.
- Proven experience in customer service, concierge, or hospitality roles.
- Strong communication and interpersonal skills, with the ability to engage with a diverse range of people.
- Ability to work independently, manage multiple tasks simultaneously, and maintain a high standard of service.
- Excellent organisational skills and a keen attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- A positive, proactive attitude with the ability to remain calm under pressure.
- Experience in a high-end or corporate environment is a plus.
If you’re ready to take on this exciting opportunity with an award-winning Australia wide company, click APPLY or email your resume to jarrod@brookrecruitment.com.au