We sat down with rising star Chelsea as she reveals what a typical day as an Receptionist is like and shares her career highlights and advice.
Tell me a little about how your role at BPM
I have been employed at BPM for just over 18 months now. I was originally employed as a Receptionist but over time, my role has developed to include a whole range of office management duties, events, social media, executive duties and more.
What does a typical day for you involve?
A typical day for me involves, answering phone calls, setting up meeting rooms, making coffees, ordering stationary, helping Directors when needed, booking accommodation/ flights, event planning, assisting the PA in her duties and basically staying on top of the office so nothing falls apart!
In your experience, what are some of the key attributes that make a successful Receptionist and Office Manager?
Definitely organisational skills – if you are not organised and do not work off lists, it probably won’t work! As well as this, effective communication, multitasking and a positive attitude. You never know what tasks you will get, so you need to be open to working out any problems that get thrown your way.
If you could go back in time what advice would you have for yourself when you were first starting your professional career?
To not give up and know that the first couple of weeks starting at a new job will be hard, but it takes time to get into the groove. Listen to all criticism your employees tell you and really take it on board. You’d be amazed at how much you learn each day on the job.
How have you found working with Brook Recruitment?
I found working with Brook Recruitment very easy! I met with a representative from the Recruitment agency and our meeting was very casual – she found out my strengths, weaknesses, what exactly I was looking for and let me know she had one company in mind, which would suit me. Two weeks later, I started working at BPM, which is an incredible company, and I could not be happier with my work life! The rest is history!