Interview

Catch-up with receptionist rock star Laura Warne

posted by 24/08/2016 0 comments
handwriting with pen

Tell me a little about how your role at LJCB
My role is a Receptionist and Office Administrator. We don’t usually have a high flow of people through the doors so I rely for most of my work to come from within the office.

Laura Warne

Laura Warne

What does a typical day for you involve?
The thing that I love about this job is that no two days are the same. My mornings are pretty standard with mail delivery, kitchen tidy & restock and preparing meeting rooms. After that, it is whatever the office requires my help with. Some days I am helping accounts with balancing credit card statements or creating spreadsheets. Other days I am booking flights and accommodation, ordering catering and drinks for a function, or, I could be out in the city hand delivering documents, buying doughnuts for a staff members birthday or assisting the PA’s with their many various jobs.

In your experience, what are some of the key attributes that make a successful receptionist at such a prestigious firm?

With being given so many tasks throughout the day, flexibility and prioritizing is key.

I need to manage my time and decide how long things will take and how urgent they are so I can then complete each task efficiently. This is something that I revise throughout the day to make sure that I am working to my best capacity.

If you could go back in time what advice would you have for yourself when you were first starting your professional career?
I got caught up in the hospitality circle for a while and although the management level kept it challenging for me, I quickly grew tired of the shift work and unsociable hours. I would tell younger Laura to start working in reception and office admin roles as soon as you can. If I had known earlier where this career would take me, I would already be in the role that I am currently striving for.

How have you found working with Brook Recruitment?

Brook recruitment was a life saver for me.

I was miserable in my previous role but wasn’t in a financial situation to just up and leave without having another job waiting for me. I also didn’t want to just settle for a job that I would be bored with in 6 months’ time. I met with Vanessa and she made the process really easy. Our first meeting was short and sweet, I explained my current situation, what I wanted in my next role and where I was wanting to go with my career. Before long, we found the perfect job for me.

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