3 soft skills every leader needs to master

posted by Suzi Sarkis 22/05/2017 0 comments

Nowadays technical aptitude is a given. Being exceptional at your role or the job you’re applying for is expected. If you’re job hunting or looking for to hire, ‘soft skills’ are some of the most sought after attributes.

So what are soft skills? Soft skills are ‘personal attributes that enable someone to interact effectively and harmoniously with other people.’ (Wikipedia). Commonly known as people or interpersonal skills, soft skills like negotiating, building morale, and maintaining relationships are key to a leader’s success.

Depending on your personality and experience certain soft skills may need to be developed more than others. Here are 3 skills leaders need to be successful.

#1 – Active Listening

The best communicators are not only skilled at articulating their own thoughts, they’re also great listeners. We tend to associate being the loudest voice in the room with power and control, but successful leaders understand the importance of listening to others’ thoughts and ideas. (The Business Insider)

#2 – Adaptability

According to a survey of LinkedIn, almost 70 per cent of hiring managers agree that adaptability is the most important soft skill.

A key part of adaptability is being open to the possibility of adaptation – you don’t have to already be good at it, you just need to show you’re ready to give it a try. If asked what your weaknesses are, or what you still need to learn, your response is about how willing you are to take on new tasks and grow your skills. (collective hub)

#3 – Empathy

Empathy, in short, is the ability to understand a person’s feelings. It’s a competency most great leaders possess and work hard to master. Empathy can make a real difference in driving a high performing team. Empathy makes people feel valued and connected it encourages growth and innovation. Read more about why empathy is a leaders best tool.


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